What happens if your flight lands late

Key points

  • Give us your flight number when you book, and your driver checks your arriving flight.
  • If your flight is late, the driver changes the pickup time to match.
  • The price stays the same.

Give us your flight number when you book

Your flight number is on your ticket or booking confirmation, for example BA 123. Put it in the booking form or tell us when you call. Without it, we can only go by the time you gave us.

Your driver checks the arrival

On the day, your driver checks your arriving flight and changes the pickup time to match. If you land an hour late, the driver arrives an hour later. You do not need to call us from the plane.

Meet and greet, if you want it

If you ask for meet and greet when you book, your driver meets you inside the terminal. Otherwise, we tell you where to meet your driver when we confirm your booking.

The price stays the same

An airport pickup costs the same fixed price as the journey to the airport. A delay does not change it. If your flight lands at Heathrow, a car to Haddenham is £85.

If your flight time changes before the day

We only check arriving flights. If your airline moves your outbound flight, or you change your booking, call 07542 602779 and tell us the new time.

CallWhatsAppBook a transfer